| Nationality: | ALL NATIONALS |
| Closing Date: | Until Filled |
| Job Reference: | Admin-SE |
| Major / Specialization: | Information Technology |
| Essential Duties and Responsibilities: |
• Work with linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures. • Assist in planning and implementing system security policy, to include firewalls, host and client access, file permissions, and user accounts. • Install, configure, and troubleshoot all hardware, peripherals, and equipment necessary to meet integrated systems objectives. • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems. • Provide on-call consulting advice and technical support to various users/client organizations regarding specific operational/applications issues. • Perform advanced hardware repairs, maintenance, technical assistance, and support on a wide range of PC-based computers and peripherals. • Provide advanced technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts. • Perform routine, day-to-day hardware and software maintenance as assigned, and assists in proper upkeep and utilization of systems. • Install, integrate, customize, configure, and test new systems and hardware to resolve any configuration conflicts or errors. • Perform miscellaneous job-related duties as assigned. |
| Job Requirements: | Bachelor's degree in IT or equivalent with at least 5 year of experience that is directly related to the duties and responsibilities. |
| Knowledge and Skills: |
• Knowledge of a wide range of computer systems software, network systems, protocols, applications, hardware, networking, and communications. • Ability to plan, create, program, and manage complex statistical computer databases. • Knowledge of data security, backup, and disaster recovery systems and procedures. • Knowledge and understanding of LAN administration in a secure environment. • Knowledge of systems security protocol, policies, and procedures. • Ability to communicate technical information to non-technical personnel effectively, both orally and in writing. • Ability to diagnose and rectify a wide range of computer hardware and software problems. • Knowledge of customer service standards and procedures with strong interpersonal and communication skills. • Knowledge of computer site licensure regulations and requirements. • Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment. |
| Notes: |